To my valued clients,
Thank you for your loyalty during the eight years that I have been providing computer support to the Monadnock Region and beyond. Unfortunately, Midgard Technologies is closing down this year and will completely cease operation on March 31, 2011. This letter includes a list of computer support companies in the area that you may want to contact. Within a few weeks, you will receive a letter with passwords and any other information you need to transition to a new computer support company. Also, I will continue to monitor email and voice mail to respond to any questions or concerns you have. The phone will be shut off on March 31, but email will continue to reach me.
In the meantime:
(a) If you are a residential customer, effectively immediately, I will not make house visits or accept your system for servicing. If you have a problem with your computer, please contact one of the companies on the list below. If you bought your computer from Midgard and it is still under warranty (less than three years old), please see item E.
(b) If you are a business customer, from January 1-30, I will be available for on-site work two days a week and will be available for remote work during the other three days and after hours. Onsite work will end on January 30. From January 30-March 31, my phone will continue to be on and I can answer questions via phone or email. No other work of any kind will be done.
(c) I will continue to host websites and provide backup services without interruption. There is no ending date for hosting and backup services.
(d) If you rely on Midgard for anti-spam protection, the anti-spam provider, US Internet, will continue the service without interruption. They will bill you directly for their Securence anti-spam program.
(e) Warranties will be honored by the manufacturer, Seneca Data (1-800-277-3432). Most machine bought within the last three years are under warranty. Seneca Data will need the serial number from the computer when you call.
(f) Some work has been scheduled prior to this announcement. Those obligations will be fulfilled unless I am notified otherwise.
Once again, thank you for your understanding and for your business and friendship over the years. I have enjoyed working for you all.
Sincerely,
Tim Lind, Owner
List of some area computer support and hosting companies:*
|
Actu Computers 135 Old Homestead Hwy Keene, NH 03431 (603) 352-4744 |
Antrim Computer Repair & Services 27 Highland Dr Antrim, NH 03440 (603) 588-3247 |
|
Compucare PO Box 578 Peterborough, NH 03458 (603) 924-7664 |
Computers Dunn Right 305 Marlboro Street Keene, NH 03431 (603) 357-3866 |
|
Computer Solutions of Keene 117 Main Street Keene, NH 03431 (603) 357-6129 |
Monadnock Computers 18 Bradford Street Rindge, NH 03461 (603) 899-9944 |
|
Sequoya Technologies PO Box 2 10 Sharon Road (603) 924-7977 |
Total Computer Service 730 Elm Street Milford, NH 03055 (603) 357-6129 |
*This list should not be considered a recommendation by Midgard Technologies or Tim Lind. We are providing this list as a service to our customers. Names appear in alphabetical order.
Hello All,
I will be on a big project for the rest of this week and all next week. During that time, I will only be available for remote work and for emergency work. Normal work will need to be scheduled after this period.
Thanks and I look forward to seeing you soon!
Tim
In order to enjoy the 4th of July Holiday, Midgard Technologies will be closed on the 5th.
We now have a helpdesk available for all of our clients. Here, you can request help, see your current and past tickets, read articles in the knowledgebase and much more. You can access it at http://www.midgardtech.net/helpdesk/ or by clicking on Helpdesk under support on the main page.
Note: You must login to post a support request.
Thanks!
Tim
Several months ago, AVG 9.0 was released. After several months of testing, I have been upgrading clients to it. If you have not been upgraded yet, or would simply like your new AVG 9.0 registration code, please contact me. -- Tim
As many of you may know, we've been preparing to change our company name for quite some time. Well, we have finally done so and would like to offer you a warm welcome to Midgard Technologies. As Midgard Technologies, we will continue to provide the same services we have for the past 9 years, but with some great new additions. We are also working to create better relationships with our clients and to keep you all informed about your networks, and some great technologies that have come out. Some may save you money, many will give you peace of mind. Come back soon and check for some of the many updates that are to follow.
Peace,
Tim
